FAQs

Why Should Iki Teak?

Iki Teak is a manufacturer and exporter since 2000. Our market is worldwide. Have exported Outdoor Furniture, Indoor Furniture, Natural Rattan, Synthetic Rattan, Metal and etc. We produce furniture for Retail, wholesalers, and projects.

Where is the Location?

Our Head Office is in Jepara, Central Java, and also we have a Factory in Jepara, Central Java, Indonesia.

What Materials are Available?
  • Indoor Furniture: Teak Wood, Mahogany Wood, Mindi Wood, Acacia Wood, and Various Wood in Indonesia.
  • Outdoor Furniture: Teak Wood, Casting Metal, Stainless Steel, Iron, Alumunium, Batyline, Synthetic Rattan, Sunproof, Urecel (QDF), Polyester Rope, Teak Branches, etc.
  • Home Decor: Natural Rattan, Bamboo, Waterhyacinth, Abaca, Mendong, Seagrass, and Various natural fiber in Indonesia.
Is custom design Accepted?

Yes, We are accepted custom design.

How long is the production time?

Leadtime Production 12 Weeks/Container for the first order then repeat order with the same design 8-10 Weeks/container.

What is the Minimum Order Quantity (MOQ)?

The Minimum Order Quantity (MOQ) is 1x20FT or 40HC. Can combine items per item at least 15 pcs.

What are the payment terms?

T/T 40% in Advance and 60% Balance after receiving the scan of documents.

Prices?

All our offering prices are FOB (Free on Board) including standard fumigation 48gr/m3. Special Requests such as AQIS Fumigation, REX, and Phytosanitary are not included (There will be additional fees in the Invoice)

Where is the Port of Loading?

Tanjung Emas (Semarang Port), Indonesia.

What is the guarantee and warranty policy?

We guarantee that all the products we produce have passed the quality control stages starting from the dryness of the wood, material selection, assembly, finishing, packaging, and the loading process (Factory Guarantee). The guarantee covers production defects such as glue not being strong enough, cracks, breaks, breaks, inappropriate finishing colors. However, it does not cover defects caused by misuse, transportation, improper assembly (especially items with the KD system), or intentional damage.